Frequently Asked Questions
  • Is this service free?

    Yes, the service is 100% for everyone and will always be! No premium accounts needed, ever. With CloudFile you can upload and download unlimited files FREE.

  • How long do you keep my files?

    CloudFile offers long term storage of files. Files are only removed 180 days after last download. Files which violate copyright laws or containing any illegal content will be removed immediately. If you find such files on our servers, please report it to us.

  • How many files can I upload?

    You can upload an unlimited number of files, as long as the files adhere to our Terms of Service and are below the maximum file upload size.

  • Which files can I upload?

    You can upload any files (EXE, MP3, MPEG, AVI, RAR, ZIP, JPG, etc.).

  • Are there any restrictions to the size of my uploaded files?

    Each file you upload must be less than 25MB in size. You can upload an UNLIMITED number of files.

  • Can I upload audio or video files?

    Yes. Music and video hosting is permitted as long as you own the copyright to the content and it adheres to our terms and conditions.

  • There are some files on your service which may have been subject to copyright infringement, how can I notify you of them?

    If you feel you have found your copyrighted material on CloudFile, you can notify us via our Report Abuse page.